Terugbetalingsbeleid
Return policy
We want you to completely satisfied with your AFERDITA order.
We offer FREE returns, if you wish to return your order in 14 days of receipt, please contact us on info@aferdita.be for instructions on how to return an item.
This does not apply to articles bought on sale or for orders made to measure, they can not be returned.
Always mention the full description and reference of the items and the reason for the return.
RETURN CONDITIONS
We would also ask that you take care in folding and repacking your item to ensure it arrives back to us in a resalable condition. The product must be in new condition and with all the original labels and tags attached.
If the product is ruined, washed or used the item shall not be refunded.
REFUND
Once we have received and inspected your returned product, provided it meets the above conditions, you will receive an email notifying you that we have received your returned item and you will receive a refund for the price you paid for the item, within 15 working days of us receiving the return. Refunds will be made to your original method of payment.
AFERDITA does not refund if there is refusal on delivery due to non payment of duties and taxes.
Custom Size Orders
For the custom size orders applies a longer delivery time of 30 days and no returns will be accepted for these orders !
The customer is responsible for recording and forwarding the correct measured sizes. If there are any questions or you want help with this, you can always contact us via info@aferdita.be
Cancellation of the order
An order can only be changed or canceled within 30 minutes of purchase. Unfortunately, after this time has passed, the order can no longer be changed or cancelled.